Customer Solutions Expert at Amcor, Saint-Césaire

Become a Customer Solutions Expert at Amcor, focusing on delivering effective customer service in a dynamic environment. This role involves managing customer orders and enhancing satisfaction.

As a Customer Solutions Expert, you are integral to Amcor's commitment to customer-centric service in the packaging industry. You should be able to work independently while collaborating with remote and local teams. Your role includes handling order processing, addressing customer needs, and implementing continuous improvements in service delivery.

Key Responsibilities:• Manage the entire order fulfillment process efficiently • Liaise with internal teams to meet customer expectations • Lead customer performance assessments periodically • Respond to and resolve any customer complaints swiftly • Manage inventory and expedite urgent shipment requests

Requirements:• Preferably experienced in customer service within manufacturing • Strong Excel skills; fluent in English and French • Excellent communication and relationship-building abilities • Highly organized with effective time management skills • Self-motivated and able to thrive in team environments

Drive customer satisfaction and operational success as a Customer Solutions Expert at Amcor. #J-18808-Ljbffr