Operations Customer Service Specialist (Granby)

Exciting full time role as an Operations Customer Service Specialist with Amcor Flexibles. Enhance customer satisfaction through effective communication and order management strategies. In this role within the Operations sub-function, you will serve as the main contact for customer service at Amcor, focusing on order management and relationship building. Your organization and problem-solving skills will be essential in ensuring a smooth order fulfillment process and addressing challenges proactively before they impact customer experience. Key Responsibilities: • Manage orders from placement through delivery • Inform teams of customer requirements and delays • Prepare and lead performance reviews with clients • Oversee customer inventory levels and complaints • Coordinate rush shipments and credit requests Requirements: • Previous experience in customer service, preferably in manufacturing • Fluency in English and French • Proficiency in Excel and CRM systems • Strong organizational time management skills • Ability to work collaboratively in team settings Drive customer satisfaction and operational excellence in your career with Amcor. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p19yc