Client Experience Ambassador At Laurentian Bank Granby

Enhance customer interactions as a Client Experience Ambassador at Laurentian Bank, fostering seamless engagement both in-branch and virtually. Elevate customer service quality while supporting digital transitions and inquiries. Located in Montreal, Laurentian Bank is committed to serving its customers across Canada and the US. As a Client Experience Ambassador, you will greet clients, offer transactional support, and guide them through electronic solutions. This role ensures customer satisfaction and promotes healthy digital habits alongside product knowledge. Key Responsibilities: • Greet every client warmly in-branch and virtually • Respond to customer inquiries via phone and email • Anticipate and identify customer needs proactively • Promote the bank's advisory offers and solutions • Ensure compliance with established branch standards Requirements: • Completed high school diploma • Solid communication skills in various formats • Excellent organization and priority management • Customer service-focused relational skills • Attention to detail and thoroughness Contribute to a superior customer experience by enhancing digital transitions at Laurentian Bank. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p3lrm