Customer-Focused Front End Lead (Granby)

Lead the Front End department at Walmart Canada with a focus on excellent customer service and team development. Ensure smooth operations while mentoring associates and responding to queries effectively. This pivotal role requires leadership in customer service delivery and operational management. You will oversee associates, facilitate training, and ensure adherence to safety protocols. Collaborating with the team is key to optimizing daily operations and ensuring a welcoming atmosphere for shoppers. Key Responsibilities: - Provide exceptional customer service by warmly greeting shoppers - Guide associates and resolve customer concerns promptly - Ensure safe working processes are followed in all actions - Delegate front-end operations and coordinate shift breaks - Conduct area tours to identify training opportunities Requirements: - Minimum age of 16 years - Commitment to a safe and clean work environment - Experience in retail leadership preferred - Solid communication skills for team collaboration - Ability to manage multiple tasks efficiently Bring your leadership, customer service passion, and operational expertise to enhance the shopping experience at Walmart in Granby. Apply on Kit Job: kitjob.ca/job/2pccmj