Client Service Manager - Paladin Security (Grande Prairie)

Take the lead as a Client Service Manager at Paladin Security, focusing on healthcare operations based in Grande Prairie, AB. Your expertise will ensure exceptional service delivery and client satisfaction. The Client Service Manager will oversee a portfolio of clients while managing the associated security team. Daily interactions with clients and staff are essential to meet and exceed service expectations. Collaboration with departments including Scheduling Administration and Human Resources is crucial in fostering a productive work setting. Key Responsibilities: • Ensure sites have complete Site Orders in hard and digital copies • Develop site training and employee orientation programs • Monitor accounts receivable and assist with billing accuracy • Conduct staff evaluations and provide necessary training • Respond timely to client and staff communications Requirements: • Experience in client management and security operations • Strong communication and interpersonal skills • Ability to conduct business analysis for profitability • Flexibility for business travel and after-hours support • Commitment to workplace diversity and inclusion Elevate client relations and operational standards as a vital manager at Paladin Security. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p6zaf