Full-Time Customer Service Representative Role, Grimsby

Join our dedicated team as a full-time Customer Service Representative in Oakville, Ontario. Focus on customer inquiries, order support, and enhancing the overall customer experience.

This role involves responding to customer inquiries through phone and email while providing assistance with quotations, pricing, and product availability. You will process and track orders, collaborate with sales and logistics teams, and maintain accurate documentation in our systems to ensure seamless service.

Key Responsibilities:• Respond to customer inquiries via phone and email • Provide order details and support for pricing inquiries • Process and track customer orders accurately • Maintain documentation to support service continuity • Update customer accounts and assist with returns

Requirements:• Strong customer service skills in Power Transmission • Proven record of enhancing customer satisfaction • Excellent verbal and written communication skills • Proficiency in CRM systems and MS Office • High school diploma required; post-secondary education is a plus

Bring your communication skills and customer focus to our team in Oakville. #J-18808-Ljbffr