Collision Repair Customer Service Specialist Guelph

Join CSN Koebel in Waterloo as a Collision Repair Customer Service Specialist, where you will deliver exceptional support to customers navigating their vehicle repairs. This quick-paced role prioritizes effective communication and problem-solving. With a robust commitment to quality and service, CSN Collision is looking for a representative to support customers and vendors through their repair process. This role ensures customer inquiries, payment processing, and scheduling are handled in a timely and skilled manner. Your role will directly impact the overall customer experience. Key Responsibilities: • Manage inquiries and provide updates to customers and vendors • Process invoices and maintain financial records • Coordinate scheduling for appraisals and repairs • Organize documentation and electronic filing systems • Update insurers regarding claims and repair status Requirements: • 3 to 5 years of relevant customer service experience • Background in automotive parts is advantageous • Familiarity with ARMS and collision management software • Valid driver's license is essential • Comfortable lifting and handling physical materials Support collision repair operations and enhance customer experiences at CSN Koebel. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oeen7