CSN Collision Customer Service Representative (Guelph)

Step up your career with CSN Collision as a Customer Service Representative, focusing on delivering outstanding service in a collaborative workplace. This role demands excellent organizational skills and customer-oriented communication. CSN Koebel is seeking a motivated individual to assist customers in understanding their collision repair processes. You will maintain customer and vendor interactions, manage payments, and coordinate repair schedules. Your proactive engagement ensures a seamless repair experience for all clients. Key Responsibilities: • Assist customers with inquiries via multiple channels • Ensure accurate invoicing and payment tracking • Schedule and coordinate repair and evaluation appointments • Manage documentation for compliance and efficiency • Handle customer updates regarding insurance claims Requirements: • 3 to 5 years of experience in customer service • Automotive parts experience is a plus • Proficiency in ARMS and related systems beneficial • Must hold a valid driver's license • Capable of performing physical tasks as needed Join CSN Collision to enhance customer satisfaction and operational workflows in Waterloo. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ouwfk