Operations Manager at Insomnia Cookies Guelph

Become the Operations Manager at Insomnia Cookies in Guelph, ON! This leadership role focuses on developing talent, ensuring quality service, and engaging customers through creative initiatives. Insomnia Cookies is seeking a dedicated Store Operations Manager for our recent location in Guelph. This position is suited for individuals with solid management experience who are passionate about hospitality and team development. You will drive outstanding service, quality, and a welcoming culture while implementing effective staff training and local marketing activities. Key Responsibilities: - Hire and coach part-time staff for roles including Delivery Drivers - Lead initiatives for food quality and customer satisfaction - Foster a culture of support and sales excellence - Conduct inventory audits to maintain effective controls - Create engaging local marketing and recognition programs Requirements: - 3+ years in management within the restaurant/retail sector - Open to working 2-3 shifts from Thursday to Sunday - Benevolent leadership style focused on service - Proficient in restaurant management software and MS Office - Familiarity with commercial ovens is advantageous Bring your leadership, customer service expertise, and operational knowledge to Insomnia Cookies in Guelph. Apply on Kit Job: kitjob.ca/job/2orfru