Automotive Service Advisor Guelph

Interested in working 4 days a week? Have more time to yourself or with family & friends?! About Us At Guelph Volkswagen, we’re more than just a dealership — we're a team dedicated to providing exceptional service and building lifelong relationships with our customers. We believe in honesty, transparency, and a customer-first approach. The Role As a Service Advisor, you'll be the vital link between our customers and our service team. You’ll greet customers, listen to their concerns, explain repair and maintenance needs clearly, and ensure they leave with confidence in their vehicles and in us. What You'll Do Greet customers warmly and professionally Listen and document vehicle concerns accurately Provide transparent repair and maintenance recommendations Prepare detailed cost estimates and obtain approvals Keep customers informed throughout the repair process Coordinate with technicians and parts department Ensure high customer satisfaction and follow-up What We’re Looking For Excellent communication and people skills Passion for cars and helping people Strong organizational skills and attention to detail Ability to multitask in a rapid-paced workplace Previous service advisor or customer service experience preferred Valid driver’s license What We Offer Competitive salary plus bonus opportunities Employee discounts on parts and services Health & dental insurance Ongoing training and career growth opportunities Join Our Team! If you’re ready to turn your passion for cars and customer service into a rewarding career, we’d love to meet you! Job Type: Full-time Pay: From $54,000.00 per year Ability to commute/relocate: Guelph, ON N1H 7K9: reliably commute or plan to relocate before starting work (preferred) Experience: Service Advisor: 3 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2p5mzx