System Engineer (Halifax Regional Municipality)

Systems Engineer

Halifax (Hybrid 2 days in office) Our client, an agile Information Technology services company that partners with leading global organizations to deliver innovative, high‑quality IT solutions, is looking for a Systems Engineer to join their growing team. As a Systems Engineer, you will be responsible for Tier 2 level support for global IT infrastructure platforms and applications. You will work with a wide variety of the latest best‑in‑class technologies. Theposition focuses on infrastructure operations support and system availability.Responsibilities

Perform Tier 2 troubleshooting on a wide range of incidents, including web services, platforms, infrastructure, network, security, telecomm and applications. Provide technical guidance and assistance to Incident Coordinators. Collaborate closely with or escalate issues to Tier 3 groups such as System Administrators, Networks, DevOps, Development Engineers, etc.Create and maintain SOPs (Standard Operating Procedures). Execute or assist with production changes (deployments, etc.). Identify potential system problems and escalate to internal or external teams for resolution. Continuously develop and improve technical aptitude and service knowledge, skills, and abilities.Participate in special projects as required. Monitor infrastructure alerts across platforms and alert types; take appropriate action following production support protocols. Participate in incident chats, bridges, and crisis management events; take direction from the Incident Manager on duty. Qualifications

Robust Unix proficiency, ideally with Linux administration. Experience with scripting support, design, and implementation (Python and shell/bash scripting). Exceptional troubleshooting skills on Linux/Unix and MS Windows Server (2012, 2016). Strong understanding of networking including TCP/IP, routing, LAN, and WAN.High level of personal and qualified accountability. Highly motivated with a strong sense of ownership. Ability to work independently; highly detail‑oriented. Quick adaptability to changing organizational needs. BS in Computer Science, technical certificate, or similar training/certification.3+ years of similar experience in a corporate Enterprise IT organization, preferably global. Ability to work on rotational shifts, including weekends and outside typical business hours. Solid knowledge of virtualization technologies such as OpenStack and VMware ESX server setup/administration. Nice to Have

Experience providing remote support for end users and systems. Experience with applications based on Java, JEE, MSSQL, MySQL. ITIL Foundation certification. Technical certifications such as RHCE, RHCA, CCNA, MCSA, MCSE. ISO 27000 experience. This is a fantastic opportunity to join a growing team. The company offers a competitive compensation package, medical&health benefits and RRSP matching.

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