Technical Support for Heavy Equipment (Hamilton)

Shape the future of heavy construction with your expertise as a Product Support Technician in Hamilton, ON. This role focuses on complex troubleshooting, training, and cross-team collaboration. Ideal candidates will bring Red Seal Heavy Duty Equipment Technician qualifications and over 5 years of hands-on experience with heavy equipment. You will be instrumental in diagnosing issues, leading training sessions for dealer teams, and engaging in product testing and warranty processes. Promote a culture of safety while enhancing equipment performance and customer experiences. Key Responsibilities: • Diagnose complex equipment problems in office and remotely • Deliver engaging training to dealer service teams • Collaborate with engineers on product improvements • Participate in warranty claims and resolutions • Ensure adherence to safety practices across all operations Requirements: • Certified Red Seal Heavy Duty Equipment Technician • At least 5 years of relevant equipment experience • Expertise in hydraulic, electrical, and mechanical systems • Familiar with diagnostics and telematics tools • Strong communication abilities for training Your technical background will lead to significant improvements in customer satisfaction and equipment reliability. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o7661