Customer Service Representative (Hamilton)

Beaver Biodiesel is in growth mode and currently seeking a Customer Service Specialist to join our fast-growing team! Responsibilities - Answering inbound customer service requests via phone - Assisting customers with pickups, general inquiries - Escalating calls needing more attention - Providing prompt, courteous, and effective routing where necessary Qualifications - Bachelors Degree required - Minimum two years of customer success/customer retention experience required - Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone - Reliable, hard working, and motivated - Bilingual is a plus This is an onsite role. Our offices are located at 245 Lottridge St. L8L 6W1. The hours for this position are 7:00 am - 4:00 pm Salary: CA$30/hour Who we are: Beaver Biodiesel Inc. is a Hamilton based Canadian owned company. We are a growing company that collects and recycles used cooking oil. Ownership has over 19 years of experience in the industry. Job Type: Full-time Pay: From $30.00 per hour Education: - Bachelor's Degree (required) Experience: - Customer service: 2 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2nxs9m