Full-Time Call Centre Associate Role (Hamilton)

Join Tandia Financial as a full time Call Centre Associate in Ancaster, Ontario, where your commitment to member service will make a difference. This position emphasizes selling and cross-product promotion. In this vital role, you will operate under the guidance of the Call Centre Manager to meet the unique needs of our members by promoting Tandia's comprehensive range of financial products. This includes responsibly managing member accounts and ensuring a thorough understanding of all credit union services. Your success will contribute to Tandia's growth objectives. Key Responsibilities: • Promote and cross-sell investment products to members • Interview customers about consumer loans and mortgages • Channel financial planning needs to appropriate team members • Execute outbound calls for credit union projects • Apply credit union policies to all member interactions Requirements: • High school diploma and 4-6 years job-related experience • Familiarity with credit union services and lending regulations • Strong organizational and problem-solving capabilities • Effective communication and interpersonal skills • Proficient with Office software tools Drive member satisfaction and engagement as you represent Tandia Financial in Ancaster. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nyx42