Customer Service Representative Hamilton

Beaver Biodiesel is in growth mode and currently seeking a Customer Service Specialist to join our rapid-growing team! Responsibilities Answering inbound customer service requests via phone Assisting customers with pickups, general inquiries Escalating calls needing more attention Providing prompt, courteous, and effective routing where necessary Qualifications Bachelors Degree required Minimum two years of customer success/customer retention experience required Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone Reliable, hard working, and motivated Bilingual is a plus This is an onsite role. Our offices are located at 245 Lottridge St. L8L 6W1. The hours for this position are 7:00 am - 4:00 pm Salary: CA$30/hour Who we are: Beaver Biodiesel Inc. is a Hamilton based Canadian owned company. We are a growing company that collects and recycles used cooking oil. Ownership has over 19 years of experience in the industry. Job Type: Full time Pay: From $30.00 per hour Education: Bachelor's Degree (required) Experience: Customer service: 2 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ofh9a