Dental Assistant/ Receptionist (Stoney Creek)

Overview We are seeking a skilled and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office software, and the ability to handle administrative tasks in a fast-paced environment. Prior experience in dental or medical office settings is highly valued, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist plays a vital role in ensuring smooth patient flow and delivering exceptional customer service. Responsibilities - Greet patients warmly and check them in for appointments - Manage appointment scheduling using Dentrix or similar dental practice management software - Verify patient insurance information and update records accordingly - Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages - Collect payments, co-pays, and process billing accurately - Maintain organized patient records within electronic medical records systems such as Epic or Dentrix - Prepare patient charts and ensure all necessary documentation is complete before procedures - Assist with administrative tasks including data entry, filing, and correspondence - Coordinate with clinical staff to ensure smooth daily operations - Ensure the front desk area remains tidy and welcoming Experience - Previous experience as a dental receptionist or in a medical office setting preferred - Familiarity with dental software such as Dentrix and electronic health record systems like Epic is highly desirable - Strong knowledge of medical terminology relevant to dentistry - Proven experience managing multi-line phone systems and handling administrative duties efficiently - Office experience demonstrating excellent organizational skills and attention to detail - Ability to communicate effectively with patients, staff, and insurance providers - Prior experience working in a fast-paced environment with multitasking capabilities is advantageous Pay: $19.18-$31.59 per hour Benefits: - Dental care - On-site parking Work Location: In person Apply on Kit Job: kitjob.ca/job/2ol4s9