Slack Operations/Project Coordinator for an Ecommerce …, Hamilton

About the Company:

CGK Linens is a fast-growing, fully remote eCommerce company specializing in high-quality home linens. As a startup, we move quickly, prioritize clarity over bureaucracy, and value execution above all else. Our culture is built around ownership, communication, and a deep respect for focused, intentional work. You’ll be joining a tight-knit team that believes in reducing chaos through process and supporting each other in doing our best work.

About the Role:

We’re looking for a highly organized Slack Operations Coordinator who lives in Slack and naturally keeps things moving.

In this role, you’ll help the team stay aligned, responsive, and on track – using Slack as the main tool for communication and execution. You’ll work closely with the CEO and leadership team to support follow-ups, bring clarity, and ensure nothing slips through the cracks.

This role is a Full time remote position.

We are looking for a Slack Operations Coordinator, specifically with these requirements:

• Strong written and verbal English communication.
• Confident working with executives and senior leaders.
• Experience in roles like Project Coordinator, Project Manager, or Ops/Comms Manager.
• Hands-on experience using Slack daily (channels, follow-ups, coordination).
• Familiarity with Asana or similar project management tools.
• Highly organized and detail-oriented, able to manage multiple threads.
• Comfortable following up and reminding others when needed.
• Proactive and reliable – you help keep things moving.
• Strong sense of ownership and integrity.
• Naturally notice when things are unclear or slipping through the cracks.
• Value clear, open communication and team visibility.
• Able to process information quickly in a fast-paced environment.

Your responsibility will include (but not limited to):

• Monitor Slack for unanswered questions, unclear ownership, or stalled conversations.
• Follow up on behalf of the CEO and leadership to keep things moving.
• Keep key communication in public channels for visibility and accountability.
• Track response times and identify delays or bottlenecks.
• Share regular updates with leadership on communication and execution gaps.
• Manage Asana tasks – ensuring clear ownership, deadlines, and priorities.
• Follow up on overdue or blocked tasks; escalate when needed.
• Turn conversations into clear next steps and actionable tasks.
• Support prioritization and workflow clarity.
• Suggest process improvements to reduce noise and increase efficiency.
• Help strengthen Slack as a tool for structured execution.
• Support a culture of clarity, accountability, and progress.

Growth Opportunities/Perks:

• Work closely with the CEO and executive team, with real impact on daily operations.
• Play a key role in shaping how the company runs as we scale.
• Chance to grow into a senior operations or chief of staff-type role over time.
• High visibility across all departments. You’ll be the go-to for execution follow-through.
• Fully remote role with flexibility once you’re up to speed.
• Clear path to long-term stability if aligned on values and performance.
• Work in a direct, no-drama environment that values clarity, ownership, and results.

You’re not a fit for this role if…

❌ You prefer more strategic or high-level project management work.

❌ You’re not comfortable following up or nudging others.

❌ You don’t enjoy working in Slack as a core part of your day.

❌ You prefer to stay in the background rather than help move things forward.

❌ You don’t do daily Slack & Asana execution (channels, follow-ups, action items).

❌ You have difficulty tracking details or multiple threads.

❌ You’re more comfortable with private communication than transparent, team-wide visibility.

Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!