Medical Office Assistant (Stoney Creek)

Now Hiring – Medical Office Assistant Optometry Clinic of Stoney Creek Are you professional, motivated, and ready to grow in a fast-paced healthcare setting? We’re looking for a Medical Office Assistant to join our busy optometry clinic, where we provide the highest level of care for our patients’ vision and eye health needs. About the Role You’ll be an essential part of a supportive team, helping to ensure a smooth, welcoming experience for every patient. This role includes a variety of responsibilities in both administrative and clinical support—perfect for someone who thrives in a dynamic healthcare environment. Key Responsibilities Greet and assist patients with professionalism and compassion - Schedule and confirm appointments using electronic medical records - Answer and direct phone calls with clarity and care - Assist with patient registration and insurance verification - Maintain accurate and up-to-date patient records - Perform pre-testing procedures to support the optometrists - Guide patients through eyewear selection and assist with ordering - Coordinate referrals and follow-up appointments - Support billing and insurance claim submissions - Complete general administrative tasks such as scanning, filing, and faxing What We’re Looking For: - A friendly, positive attitude with a strong commitment to patient care - Excellent communication and multitasking skills - Strong organizational ability and attention to detail - A collaborative team player who’s eager to learn - Comfortable using phones, computers, and other office tools Preferred but Not Required: - Experience in a medical or optometry setting - Knowledge of EMR systems and medical/vision care terminology All training is provided for the right individual with a professional attitude who is looking to develop skills and grow within a thriving healthcare environment. If this sounds like you, we’d love to meet you! Job Types: Full time, Part-time, Permanent Pay: $18.00-$21.05 per hour Benefits - Extended health care - On-site parking - Paid time off Flexible language requirement: - French not required Application question(s): - Can you work in a busy, fast paced and team oriented environment? Education: - Secondary School (preferred) Language: - English (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pbex4