Application Support Specialist At City Of Hamilton

Join the City of Hamilton as an Application Support Specialist focusing on Planning, Permitting, and Licensing. Leverage your technical expertise in system administration and software integrations to enhance platform stability. This role reports directly to the Supervisor of Business Applications. You'll be responsible for the Computronix POSSE platform, ensuring optimal performance while adhering to best practices. Your expertise in ITIL frameworks, troubleshooting, and user management will be crucial for operational success. Key Responsibilities: Provide technical oversight for the Computronix POSSE platform Collaborate with stakeholders to review change requests Support integrations with ERP, CRM, and other applications Define user roles and permissions in the system Lead project development tasks for system enhancements Requirements: University Degree or College Diploma in relevant fields 5+ years of IT technical support experience Hands-on experience with Planning, Permitting, and Licensing platforms Advanced SQL database knowledge (ORACLE, Microsoft SQL Server) Robust documentation and communication skills Utilize your troubleshooting and integration skills to support the City’s technology initiatives effectively. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pg91i