Office Manager / Administrative Assistant - CPA Firm …, Stoney Creek

Job Overview We are seeking a highly organized and proactive Office Manager / Administrative Assistant to join our reputable CPA firm. This role is essential in ensuring the smooth operation of daily office activities, supporting staff and partners, and providing exceptional client service. The ideal candidate will possess strong administrative skills, experience in office management, and familiarity with accounting software such as Caseware, Profile and QuickBooks. This position offers an opportunity to work in a professional environment where attention to detail, communication, and organizational skills are highly valued. The Office Manager / Administrative Assistant will oversee day-to-day front office operations, manage client communications, coordinate administrative workflows, support partners and staff, and take ownership of accounts receivable follow-up and collections. The ideal candidate is highly organized, professional, emotionally resilient, and comfortable working in a busy accounting environment with competing priorities and seasonal deadlines. Responsibilities - Oversee daily office operations, including front desk management and multi-line phone systems - Supervise administrative staff and coordinate team management activities - Handle bookkeeping tasks using QuickBooks and assist with payroll processing - Manage human resources functions such as onboarding, training & development, and employee records - Maintain filing systems for client documents, financial records, and internal reports - Coordinate vendor management and oversee office supply procurement - Assist with budgeting processes and expense tracking - Ensure excellent phone etiquette and qualified communication with clients and staff - Support administrative tasks related to client engagement, appointment scheduling, and document preparation - Facilitate training sessions for new staff members and ongoing professional development initiatives Experience - Minimum 3–5 years of experience in an accounting office, CPA firm, or professional services environment - Proven experience in office management or administrative roles within a CPA firm or similar professional environment - Supervising experience is preferred to effectively lead administrative staff - Basic working knowledge of Caseware, QuickBooks, bookkeeping - Strong clerical experience including filing, data entry, and document organization - Familiarity with multi-line phone systems and front desk operations - Excellent communication skills with the ability to handle client interactions professionally - Demonstrated organizational skills with the ability to manage multiple priorities efficiently - Experience in human resources functions such as onboarding, training & development, and employee recordkeeping is desirable - Prior office experience combined with strong interpersonal skills will be considered an asset Pay: $43,000.00-$50,000.00 per year Benefits: - Company events - Flexible schedule - On-site parking - Paid time off Work Location: In person Apply on Kit Job: kitjob.ca/job/2p64mt