Customer Service Representative for Municipal Affairs …, Kawartha Lakes

Join our team as a Customer Service Representative focusing on municipal affairs. Utilize your skills to assist citizens with inquiries and process essential payments in person and online. As a vital member of our municipal team, this role involves responding to citizen inquiries and managing various service requests. You will create documents, administer licenses, and ensure accurate processing of payments, all while providing exceptional service and support. Your ability to problem-solve and engage with community members will contribute significantly to our service delivery. Key Responsibilities: • Handle general and specialized customer inquiries effectively • Create and manage service requests for municipal actions • Administer licenses and permits in accordance with policies • Support customer documentation and service completion • Prepare letters and maintain accurate records Requirements: • Post-secondary diploma in Office Administration or similar • At least three years of relevant experience in a municipal context • Exceptional communication and interpersonal skill set • Solid proficiency with Microsoft Office applications • Valid Ontario Class G Drivers Licence for site engagements Use your expertise in customer service to contribute positively to municipal operations and community relationships. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pe09x