Operations Manager For Personal Insurance Kelowna

Lead the Personal Insurance division at HUB International as the Operations Manager. Drive technology adoption, operational excellence, and innovation every day. As an experienced Operations Manager, you will oversee daily functions while focusing on process efficiency and technology integration. Key responsibilities include managing the Applied EPIC Broker Management System and leading operational improvements. Your contributions will enhance the team’s performance and help build robust relationships with internal and external stakeholders. Key Responsibilities: • Design and implement operational workflows for consistency • Conduct regular workflow reviews to adapt to changes • Develop and maintain EPIC template letters for quality assurance • Identify and implement process improvements proactively • Collaborate with internal teams for effective change management Requirements: • Minimum 5 years in personal insurance operations • Proficiency in Applied EPIC Broker Management System • Experience with UAT, defect management, and CSIO processes • Advanced skills in Microsoft 365 and Power BI • Solid analytical, communication, and stakeholder management abilities Become an integral part of HUB International, where your leadership and operational skills will drive success. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nglz9