Customer Service (Kelowna)

Customer Service Pro – Line Construction Materials Ltd. Are you looking to get your foot in the door of a growing business that promotes from within? We’re Pro – Line Construction Materials Ltd., and you’ll find that opportunity with us. We’re a proud supplier to the wall and ceiling industry. We’ve grown steadily over the past three decades because of our competitive pricing and reliable service. That steady growth has us looking for an enthusiastic Inside Sales Representative, and we hope our search ends with you. Customer Service The Customer Service Representative is responsible for working with customers, answering telephone inquiries, general housekeeping in their respective departments, and maintaining products and merchandising displays in their department. The Customer Service Representative reports directly to the Branch Manager. Other specific duties include: - Write up customer special orders in compliance with store policy and procedures. - Maintain product price point and identity tickets on shelf displays and hooks. - Handling customer complaints in a positive and constructive manner. - Approve returns and issue credit memos for return goods. - Identify defective products with a return goods tag. - Keep merchandise displays fresh and attractive in appearance. - Become familiar with all the products sold in their departments. - Attend all training courses as requested by management in relation to store procedures, safety, products, etc. - Be fully knowledgeable about company policy and procedures. - Ensure that products on sale or promotion are properly identified and tagged. - Be friendly, courteous and helpful to all customers and staff. - Be prepared to work in other departments as required or requested by the Manager. This is a full-time, permanent position, working Monday to Friday, with a base hourly wage (depending on experience). We offer: - Extended Medical and Dental - after 3 months - MSP Coverage – after 3 months - RRSP Matching - Support with Additional Training We’ve been fortunate to hire some outstanding people, and they’ve fueled the growth that has us hiring again. We hope you’ll be the next person to join the Pro - Line team. Qualifications - Physically fit, and able to lift more than 20lbs - Fluent in English - Team Player - Attention to detail Your Application We value diversity and inclusion and encourage all qualified people to apply. We will review applications as they are received and look forward to hearing from you. Work Remotely - No Job Type: Full-time Pay: $21.00-$23.00 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2ogf3s