Residential Cleaning Technical Lead (Kelowna)

Overview We are seeking a dedicated and experienced Residential Cleaning Technical Lead to oversee and coordinate high-quality cleaning services for our clients. This leadership role requires excellent organizational skills, strong communication abilities, and a passion for maintaining exceptional standards in residential environments. This position offers an opportunity to lead a team, ensure client satisfaction, and uphold the companys reputation for outstanding residential cleaning services.

Duties

Lead and supervise a team of cleaning staff to ensure efficient and thorough residential cleaning services.

Coordinate daily schedules with operations staff and ownership, assign tasks, and monitor team performance to meet client expectations.

Conduct quality checks to maintain high standards of cleanliness and organization within client homes.

Provide training and mentorship to team members on cleaning techniques, safety protocols, and customer service best practices.

Manage time effectively to complete cleaning assignments within designated timeframes.

Communicate with clients to understand their specific needs and address any concerns promptly.

Maintain organized records of work completed, supplies used, and client feedback.

Ensure adherence to safety guidelines and proper handling of cleaning equipment and chemicals.

Foster a positive team environment focused on professionalism, reliability, and exceptional service delivery.

Qualifications

Proven experience in residential cleaning, hospitality, or customer service roles.

Strong organizational skills with the ability to manage multiple tasks efficiently.

Demonstrated leadership abilities with experience supervising or training staff.

Ability to perform cleaning tasks thoroughly while maintaining attention to detail.

Positive time management skills to ensure timely completion of all duties.

Knowledge of laundry procedures and household organization is preferred.

Exceptional customer service skills with a friendly and professional demeanor. This role is ideal for motivated individuals who enjoy leading teams, delivering outstanding service, and ensuring client satisfaction in residential settings.

Pay From $27.00 per hour

Application Question(s)

Ability to drive to client site

Experience

Residential cleaning: 3 years (required)

Work Location In person

#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ouxl1