General Manager - Lounge/Cocktail Bar (Kelowna)

Description Leadership & Team Development Lead, mentor, and inspire front and back-of-house teams to deliver exceptional hospitality Foster a positive, skilled, and performance-driven workplace culture Recruit, train, coach, and develop team members and leaders Build accountability while maintaining a collaborative and engaged environment Drive employee engagement, retention, and overall team performance Guest Experience & Service Excellence Ensure a consistent and elevated guest experience at all touchpoints Maintain a visible and active presence on the floor during service periods Handle guest concerns professionally and proactively Continuously enhance service standards and operational flow Create an environment that encourages repeat business and strong community engagement Operations Management Oversee all daily restaurant operations including scheduling, inventory, service execution, and compliance Ensure operational systems and standards are executed consistently and efficiently Manage labour costs, productivity, and operational performance Maintain health, safety, sanitation, and licensing standards Financial & Business Leadership Drive revenue growth through operational excellence and guest engagement Analyze sales performance, labour reporting, and financial metrics Identify opportunities to improve efficiencies and profitability Support local marketing initiatives, partnerships, and promotional programming Collaborate with ownership and leadership on strategic planning and future growth initiatives Requirements 3+ years of senior restaurant management or General Manager experience Proven success leading high-volume hospitality operations Strong leadership, coaching, and people-development skills Solid understanding of restaurant financials, labour management, and cost controls Passion for hospitality, food, beverage, and guest experience Hands-on leadership style with a strong floor presence Excellent communication, organizational, and problem-solving skills Ability to thrive in a fast-paced and evolving environment Corporate Culture Competitive compensation package Performance-based incentives Opportunity to lead a well-established and growing hospitality operation Collaborative and entrepreneurial culture Long-term career growth potential Apply on Kit Job: kitjob.ca/job/2p0uzx