Manager of Personal Insurance Operations (Kelowna)

Drive success in Personal Insurance Operations at HUB International. As Manager, you will leverage technology and optimize workflows to achieve operational excellence. This role demands an experienced individual who can enhance our operational functions while leading a team toward innovation. Your expertise in broker management systems and process automation will foster significant improvements within our Personal Insurance division. Collaborating closely with various stakeholders will be critical to implementing successful strategies. Key Responsibilities: - Design and maintain operational workflows for efficiency - Identify opportunities for process improvement and automation - Coordinate with BI for developing actionable reports and dashboards - Oversee documentation and implementation of carrier changes - Ensure data integrity by conducting routine quality checks Requirements: - Minimum 5 years in personal insurance operations - Expertise in Applied EPIC Broker Management System - Familiarity with RPA tools and techniques - Advanced proficiency in Microsoft 365, especially Excel - Solid analytical skills and attention to detail Leverage your operational leadership skills to drive enhancements at HUB International's Personal Insurance division. Apply on Kit Job: kitjob.ca/job/2przkq