STUDENT Customer Service/Data Entry Clerk - Service Ontario …, Kingston

PLEASE "DO NOT" APPLY IF YOU DO NOT LIVE WITHIN REASONABLE COMMUNITING DISTANCE and NOT GOING TO SCHOOL IN KINGSTON. VERY STRONG KEYBOARDING SKILLS - A MUST! You will be required to take a test. Customer Service Representative (Full-time in the summer, Part-time later) Service Ontario office- located at 704 Front St in Kingston is seeking outgoing, organized, and professional customer service representatives to join our team and provide top-notch service to customers at the Service Ontario private issuing office (operated by a private company) Customer Service Representative: Duties and Responsibilities - Maintain updated knowledge of relevant Service Ontario services in order to provide adequate services to customers - Promptly respond to and resolve customer issues - Process health card, driver's license and vehicle transactions accurately by following prescribed protocol - Obtain necessary information from customers to adequately and efficiently process transactions - Foster and maintain relationships with customers to improve retention rate Customer Service Agent: Requirements and Qualifications - Must be available to work shifts between the hours of 9 a.m.-8 p.m. Monday -Friday and 9 a.m. - 5 p.m. on Saturdays. Flexibility with your availability is required within this time frame - High school diploma or equivalent - Multilingual candidates are encouraged to apply - Strong communication skills in English - Experience in a fast-paced customer service-related role would be an asset - Excellent written and verbal communication skills with attention to detail - Strong keyboarding skills - Ability to foster and maintain working relationships - Organizational skills with the ability to manage numerous priorities in a busy office environment - Positive and service-oriented attitude - Ability to learn and thrive in a fast-paced and sometimes high-pressure environment while maintaining a high level of customer service - Intermediate computer skills - Willingness to work as part of a team - Efficient, organized and a natural problem solver - High level of patience and ability to manage a variety of customer needs - Must be able to provide an acceptable Criminal Record & Judicial Matters Check (CRJMC) upon being hired Job Types: Full-time, Part-time Pay: $17.60 per hour Application question(s) - Are you legally allowed to work in Canada? Please explain. Also, if you are on a work permit, please provide expiry date and any work restrictions. - Are you located in or around RICHMOND HILL area? If not, please do not apply. - Do you have prior experience working at a ServiceOntario office? - Do you have very solid keyboarding skills? You will be tested on this skill. Please reply truthfully. What is your typing speed? - Are you available to work shifts between 9 am-8 pm Mon-Fri and 9-5 on Saturdays? - Must be a student. Please indicate educational institution's name and start and end date of your program. MUST BE ATTENDING SCHOOL IN KINGSTON Language: - French (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2o2f6f