Hotel Front Office Manager At Innvest Kingston

Drive exceptional guest experiences as the Assistant Front Office Manager for InnVest Hotels. Oversee registrations, motivate staff, and enhance service quality in this critical role. InnVest Hotels seeks a proactive Assistant Front Office Manager to lead guest services in a dynamic setting. This position involves coaching a skilled team, scheduling staff appropriately, and managing departmental budgets. You'll also enhance guest satisfaction by improving service quality and managing employee development initiatives. Key Responsibilities: • Oversee and participate in guest registration processes • Motivate staff and ensure a productive work workplace • Assist in employee training and performance evaluations • Schedule staff according to occupancy forecasts • Respond to guest requests and complaints promptly Requirements: • Experience in hotel front office operations • Solid leadership and coaching skills • Understanding of hotel accounting and safety procedures • Ability to analyze reports and communicate effectively • Personal vehicle for local travel requirements Enhance guest satisfaction and service quality with your leadership at InnVest Hotels. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o7r36