Implementation Specialist At Dealerware (Kingston)

Drive success for dealerships at Dealerware as an Implementation Specialist. This role involves customer training, onboarding, and ensuring the platform’s B2C website readiness for optimal performance.Dealerware is seeking an Implementation Specialist to coordinate the successful onboarding and launch of their platform. Key responsibilities include delivering engaging training sessions, leading configuration efforts, and ensuring customer satisfaction during the implementation process. You'll work closely with clients and internal teams to monitor adoption, resolve issues, and share insights that drive continuous improvement.Key Responsibilities: - Deliver virtual training sessions for dealership staff - Execute onboarding timelines and ensure launch milestones - Optimize Dealerware configurations and workflows - Communicate regularly with Sales and Customer Success teams - Monitor customer usage and recommend corrective actionsRequirements: - 1–3 years in implementation or customer success - Experience in automotive SaaS or dealership workplace - Strong communication and organizational skills - Ability to travel up to 10% for top accounts - Proficient with dashboards and performance dataLeverage your skills in training, customer engagement, and project coordination as you enhance dealership operations at Dealerware.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2obdpa