Operations Manager, HVAC at Reliance, Kingston

Become an Operations Manager specializing in HVAC Service with Reliance. Lead team initiatives, drive performance metrics, and elevate customer satisfaction in this strategic role.

Reliance is expanding and seeks an Operations Manager to oversee field operations in HVAC services. This position involves collaborating on P&L targets, ensuring optimal staffing and service delivery, and supporting the development of a customer-focused culture. Your strong leadership will motivate your team and set standards for operational excellence.

Key Responsibilities:• Coach and manage a dedicated technical team • Drive achievement of operational metrics through monitoring • Plan staffing to enhance customer service • Develop relationships with HVAC installation contractors • Negotiate agreements with 3rd party service providers

Requirements:• 3-5 years overseeing operations in HVAC • Technical experience in HVAC systems required • Strong initiative and negotiation skills • Proven results in driving performance improvements • Ability to influence and manage change

Join Reliance in fostering a customer-centric environment while furthering your career. #J-18808-Ljbffr