Fit4Less Host - Kingston Norwest

FIT4LE SS Host Who is a Host? The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club, delivering consistent cleanliness for members, associates, and prospective members.

Cleanliness Responsibilities

Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.

Provides friendly customer interaction while cleaning on the workout floor.

Contributes to the "everybody cleans" mindset.

Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.

Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Customer Service Responsibilities

Welcomes everybody warmly in the club with hi, bye, and thank you.

Helps and educates members and guests with memberships, amenities, automation, and processes.

Promotes black card amenities and memberships.

Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.

Completes tasks and responsibilities by the set timelines.

Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.

Informs and works with the manager for progress relating to customer service and escalation support.

Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.

Assists and provides appropriate access to and within the club, educating on automated and virtual options and the processes that allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate

High School diploma, or working toward completion.

1 year teamwork and/or volunteer experience.

Verbal communication skills.

Written communication skills.

WHMIS.

First Aid, CPR-A&AED Certification.

Puts a lot of effort into their activities.

Remains calm under pressure and can handle stress.

Is dedicated to meeting the expectations and requirements of both internal and external customers.

Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You

Opportunities for advancement.

Free fitness membership.

Fun and energetic atmosphere to come to every day.

Compensation The selected candidate will be paid minimum wage. The expected annual total compensation is $14,200 determined by the expected total number of scheduled hours per year.

Diversity and Inclusion At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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