Service Representative Retail Operations (Kingston)

Become a vital member of Empire Life by taking on the role of Service Representative in Kingston, ON. This in‑office position will engage you in meaningful customer interactions and operational excellence. Empire Life is looking for an experienced Service Representative to join our fast‑paced Retail Operations team. The ideal candidate will have over one year of office experience and must be adept atnavigating software tools.Your role will pivot on providing accurate resolutions and positively impacting customer satisfaction. Key Responsibilities

Take ownership of processing service requests Provide effective resolutions for complex customer issues Conduct investigations and adjust account details as needed Clarify administration procedures to clients Requirements

Minimum of 1 year experience in an office Proficient in word processing and spreadsheet applications Strong multitasking abilities Excellent attention to detail Reliable internet access for remote work Utilize your problem‑solving abilities within a supportive workplace at Empire Life.

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