Store Operations Manager at Mark's (Kingston)

Elevate store operations with Mark's as an Assistant Manager in retail. Lead customer service, oversee B2B functions, and ensure compliance with operational standards every day. As an Assistant Manager, you will provide outstanding leadership to ensure the team meets service model standards. This role includes managing scheduling, shipping, eCommerce fulfillment, and cash management. You will also drive inventory processes and uphold compliance in all store operations, acting as a key figure in the absence of the Store Manager. Key Responsibilities: - Lead the team in delivering exceptional customer service - Manage eCommerce order entry and fulfillment processes - Oversee compliance with operating procedures and policies - Conduct training sessions and coaching for team members - Facilitate annual inventory preparation and execution Requirements: - 3-5 years of retail experience required - Proven ability to mentor and develop team members - Solid communication and organizational skills - High energy and enthusiasm for success - Basic computer skills necessary Bring your leadership and operational excellence to Mark's and enhance the customer experience! Apply on Kit Job: kitjob.ca/job/2prch8