Operations Manager for Emergency Services (Kingston)

Take charge as an Operations Manager with Kingston CACC, overseeing ambulance dispatch and communication services. Ensure top-tier emergency support for southeastern Ontario. The Operations Manager is vital in coordinating the efforts of the ambulance communications team, ensuring a patient-focused approach to service delivery. You will guide the team in emergency and non-emergency situations, acting as a resource for staff and stakeholders alike. Building solid operational policies while managing service quality and efficiency is essential. Key Responsibilities: - Guide communications staff in compliance with established standards - Step in as CACC Director when required - Provide ongoing training and performance management - Address external and internal operational concerns - Maintain relevant local operating policies for emergency services Requirements: - Completion of a Community College Diploma (3 years) - Experience in a supervisory capacity within communications - Required Emergency Medical Dispatcher certification - CPR and First Aid certifications mandatory - Openness to travel for role-related duties Lead essential communication services and improve emergency response at Kingston CACC. Apply on Kit Job: kitjob.ca/job/2prwp1