IT Desktop Support Specialist Position, Baie-D'Urfé

Elevate your IT career as an IT Desktop Support Specialist. This role requires expertise in troubleshooting, installing, and fixing desktops and peripherals while ensuring compliance with security policies.

We are seeking a skilled individual with 3–5 years of experience in IT infrastructure field support. The role involves hands-on tasks, such as fixing hardware and OS issues, along with providing desk-side assistance. You'll collaborate with users while applying strong deductive reasoning and problem management skills.

Key Responsibilities:• Troubleshoot hardware, software, and OS issues professionally • Install and fix desktops, laptops, and printers • Provide on-site smart-hand support for networking devices • Use ticketing tools like ServiceNow or Remedy effectively • Maintain compliance with security policies while managing equipment

Requirements:• 3–5 years in IT infrastructure support • Associate Degree in Electronics preferred • CompTIA A+ or relevant OEM certifications • Capability to lift equipment up to 50 lbs • Strong communication skills for effective interaction

Become an IT support expert with hands-on troubleshooting and user-focused assistance in this dynamic role. #J-18808-Ljbffr