Social Media Analytics Manager At Phonak Kitchener

Transform social media data into actionable insights as Phonak's Social Media Analytics & Operations Manager. This hybrid role focuses on improving global social media effectiveness and compliance. As Social Media Analytics & Operations Manager, you will oversee Phonak's global social media analytics while ensuring operational excellence. Your expertise will drive the development of measurement frameworks, dashboards, and actionable insights across social media platforms. The role requires collaboration with local markets and a focus on scalability and efficiency. Key Responsibilities: • Own global social media measurement framework and KPIs • Develop dashboards for paid, organic, and influencer activities • Analyze performance trends and present actionable insights • Standardize processes and content governance across teams • Train stakeholders on tools, reporting, and data interpretation Requirements: • 5+ years in social media analytics or digital marketing • Expertise in social analytics tools like Hootsuite, Brandwatch • Experience with Power BI or Tableau for dashboarding • Robust presentation and stakeholder management skills • Knowledge of global marketing environments Lead social media strategy and analytics at Phonak, leveraging your expertise in measurement and operations. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o9jua