Lead Service Writer Position Moser Landscape, Kitchener

Drive service quality with Moser Landscape Group as a Lead Service Writer. Combine your technical expertise with leadership to support the service shop team effectively.

Moser Landscape Group is on the lookout for a skilled Service Writer to join their service team. If you are a 310S/310T Technician with a background in heavy-duty repairs, this role offers the chance to lead work order management and ensure effective communication. You'll also assist in diagnostics and mentor less experienced staff.

Key Responsibilities:• Assist in the opening and managing of work orders • Oversee work dispatch and technician progress • Maintain accurate service documentation and records • Process warranty claims efficiently • Collaborate with the team to enhance customer satisfaction

Requirements:• Holding a 310S/310T License is a plus • Relevant Service Technician experience • Demonstrated leadership skills • Solid mechanical knowledge and diagnostics • Ability to use office software effectively

Become an integral part of Moser Landscape Group by applying your expertise and leadership as a Service Writer. #J-18808-Ljbffr