Control Systems Support Engineer, Kitchener

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space. As Brock Solutions continues to grow and respond to the on‑going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Control Systems Support Engineer to join our team of experienced professionals located at our head office in

Kitchener, ON.

Working with other highly motivated Engineers, you will be involved with designing, programming, integrating, troubleshooting, and supporting new and existing automated controls systems.

Compensation Range: $55k-$80k

Why Work at Brock?

Competitive compensation package

Profit sharing

Extended health benefits

Continuous career growth

Company events and celebrations

Responsibilities

Troubleshooting a variety of electrical, PLC, and HMI systems

Resolving mission critical issues/outages for high profile customers

Interact with customers and understand the client processes

Programming/modification of PLC systems

Programming/modification of Human Machine Interfaces (HMI)

Interfacing with real-time database applications to manage critical production information

Diagnose and analyze systems to determine the root cause of current issues, to identify potential future issues, and to identify areas to improve or maintain system performance

Site commissioning and installation

Performing other duties as assigned by Service/Support Manager

On‑call service/support for existing installations

Travel up to 25% through the year

Qualifications

Bachelor degree in Electrical Engineering, Mechatronics, Systems design, Automation, Industrial Engineering or College equivalent

Ability to learn new technologies independently

Aptitude for Programming (C, C#, VBA, SQL, Ladder Logic, or other languages)

Knowledge of PLCs (Allen‑Bradley, Siemens)

Knowledge of HMIs (Factory‑Talk, Ignition, Wonderware)

Knowledge of industrial networks (ControlNet, Profibus, etc.)

Excellent communication skills, both verbal and written

Understanding of industrial environments, engineering, and production processes

Ability to complete all security clearance requirements that may be required for the performance of the work

Familiarity with IT/Networking and data applications

Ability to read electrical schematics

Please note that all applicants must be legally entitled to work in the country where the position is located; and some roles require eligibility for government security clearances or site access, which may require citizenship or lawful permanent resident status under the applicable policies and regulations.

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