Senior Branch Manager Driving Commercial Claims Performance …, Kitchener

Position yourself as a Senior Branch Manager directing commercial claims management. In this hybrid role, you'll oversee operations, mentor talent, and uphold high standards in client service. This leadership chance calls for an experienced professional with at least 10 years in commercial casualty claims. You'll lead a dedicated team while focusing on operational efficiency, continuous improvement, and exceptional claims handling. Your ability to build client relationships will be critical in this role. Key Responsibilities: - Direct and inspire a team of claims supervisors and adjusters - Oversee daily operations to ensure timely file management - Drive performance metrics related to claims handling - Facilitate onboarding, training, and talent development - Serve as an escalation point for complex claims issues Requirements: - 10+ years’ experience in commercial claims management - Minimum 5 years in a leadership role - CIP accreditation preferred or on track for completion - Strong communication and interpersonal skills - Highly organized with a focus on metrics Lead a transformative claims operation by enhancing team performance and maintaining exceptional client service. Apply on Kit Job: kitjob.ca/job/2paruk