Phonak Social Media Operations Expert (Kitchener)

Elevate Phonak's global social media impact as the Social Media Analytics & Operations Manager. This role is pivotal in ensuring social channels deliver measurable results. As the Social Media Analytics & Operations Manager, you’ll enhance Phonak's operational backbone by developing and maintaining dashboards, measurement frameworks, and performance insights. Your role involves supporting local teams while ensuring compliance and efficiency across global social media channels. Your strategic insights will guide content and advocacy efforts. Key Responsibilities: - Lead global social media tools and governance - Manage content calendars and ensure brand consistency - Conduct audience and competitive analysis - Collaborate with cross-functional teams for insight integration - Identify recent tools and automation opportunities Requirements: - Minimum of 5 years in digital marketing or analytics - Proficiency in tools such as Hootsuite or similar - Dashboard development experience with Tableau or Looker - Proven ability to translate data into insights - Organizational skills for process and strategy management Drive impactful social strategies through analytics and collaboration at Phonak. Apply on Kit Job: kitjob.ca/job/2pb7nj