Full Time Dental Administrator (Kitchener)

Overview We are seeking a dedicated Full Time Dental Administrator to join our busy dental practice. The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows. This role offers an excellent opportunity for individuals with strong office experience and a passion for providing exceptional patient service in a healthcare environment. Candidates should possess excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Responsibilities - Greet patients and manage check-in/check-out procedures with professionalism and friendliness - Schedule and confirm patient appointments using dental practice management software such as Tracker and Maxassist - Maintain accurate patient records utilizing electronic medical records systems - Handle multi-line phone systems to answer inquiries, schedule appointments, and address patient concerns - Verify insurance information, process claims, and manage billing inquiries - Assist with administrative tasks including Accounts Receivable and insuring payments are collected on day of treatment - Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete - Manage front desk operations to ensure a welcoming and organized environment Skills - Proven experience as a Dental Receptionist or Dental Office Administrator with knowledge of dental office workflows - Solid understanding of dental terminology - Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff - Ability to manage multi-line phone systems efficiently in a fast-paced environment - Prior experience in a dental office administration is desirable - Demonstrated organizational skills with attention to detail and accuracy in record keeping - Ability to handle confidential information discreetly and professionally Pay: $25.00-$28.00 per hour Benefits - Dental care - Extended health care - Life insurance - On-site parking - Vision care Work Location: In person Apply on Kit Job: kitjob.ca/job/2pbxgy