Warehouse/Counter Associate, Kitchener

About Us Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

We are a proud member of the Sonepar Group, the world's largest privately‑held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations covering 9 provinces.

Scope of the Position The Warehouse/Counter Associate is responsible for supporting both warehouse operations and customer service activities. This includes picking and packing orders, loading and unloading shipments, organizing inventory, assisting walk‑in customers, processing orders, and handling product‑related inquiries. The role requires accuracy, strong communication skills, the ability to work in a fast‑paced environment, and the physical capability to lift up to 50 lbs. Forklift training will be provided.

Major Responsibilities

Pick, pack, wrap, label, and prepare customer and warehouse orders for shipment or pickup

Load and unload trucks, receive incoming materials, and place stock in correct locations

Maintain accurate inventory through counting, organizing, and returning items to stock

Assist walk‑in customers and handle phone inquiries, including order entry, pricing, and quoting

Support customers and Account Managers with product information, returns, defective items, and special product requests

Ensure all incoming and outgoing products are in good condition and maintain a clean, safe warehouse environment

Work independently and collaboratively to meet daily operational needs

Perform any other duties assigned by management

Skills and Qualifications

Minimum two years of warehouse experience

Experience in the electrical industry or equivalent knowledge is an asset

Strong accuracy, organization, and attention to detail

Excellent written communication and professional phone manners

Ability to work in a fast‑paced environment and manage multiple tasks

Ability to lift up to 50 lbs and stand/walk for most of the shift

Basic math and reasoning skills

Willingness to be forklift trained

Benefits&Perks

Competitive salary, plus a full set of benefits, including a flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account&RRSP matching.

Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.

Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Equal Opportunity Employment We are proud to be an equal opportunity employer, welcoming submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Diversity&Inclusion Sonepar places the planet and diversity and inclusion at the core of its vision, driving our business ethos. Sonepar is an equal opportunity employer and welcomes submissions from all candidates. We are committed to creating a safe, inclusive workplace and encourage all qualified individuals, regardless of race, ethnicity, or other characteristics, to apply.

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