Global Social Media Analytics Manager, Kitchener

Drive impactful social media strategies as Phonak's Global Social Media Analytics and Operations Manager in Kitchener, ON. Focus on analytics, governance, and operational efficiency to deliver measurable results.

This role requires a strategic leader with over five years of experience in social media analytics and digital marketing operations. You will own Phonak's global social media measurement framework while collaborating with various teams to enhance engagement and conversion rates. Your expertise will be vital in maintaining compliance and optimizing workflows, ensuring all outputs are in alignment with business objectives.

Key Responsibilities:• Own and evolve the social media measurement framework • Develop dashboards across various social media activities • Analyze performance trends and provide actionable recommendations • Manage global social media tools and processes • Support local markets with insights and optimization

Requirements:• 5+ years in social media analytics or digital marketing • Strong skills in analytics tools like Hootsuite • Proficient in Power BI, Tableau, or similar platforms • Excellent communication and stakeholder management skills • Familiarity with healthcare or regulated industries preferred

Enhance Phonak's social media presence by leveraging data insights and operational best practices. #J-18808-Ljbffr