Director, Impact (18 month contract) (Kitchener)

Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged, and successfully transition to adulthood. At Tims Camps, we are catalysts for positive - helping our youth participants and teammates be the best they can be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger communities. Job Summary The Director, Impact is a storyteller and strategist—someone who takes what the data says and makes it feel real. This role leads the strategic integration of Tim Hortons Foundation Camps (THFC) youth programs and research into a cohesive, industry-leading social impact narrative. At its core, the position is accountable for bridging the gap between evidence and emotion: turning program findings, longitudinal data, and lived participant experiences into stories that move people, build trust, and demonstrate the profound, everyday difference THFC's work makes in the lives of young people and the communities they call home. The role evolves beyond traditional research and evaluation to harness THFC's most powerful assets—the voices of its participants, the depth of its program data, and the reach of its relationships in Tim Horton communities—to inform strategy, influence partners, and demonstrate meaningful social return. This role drives alignment across impact, brand, programming, and fundraising so that THFC's work is not just understood but deeply felt. This position plays a critical leadership role in shaping how THFC defines, measures, and communicates impact—not only for external audiences, but for the kids, communities and restaurant owners at the centre of its mission. The role embeds data-driven decision-making across the organization while advancing forward-looking strategies rooted in youth development. Work Location This role offers a hybrid work arrangement, requiring a minimum of 3 days in office. This role will be based out of our Home Office, located in St. George, Ontario. Employment type This is a contract position created to provide coverage during an upcoming leave. The contract term is expected to run from July 2026 through February 2028. The salary range for this role is $100,000 to $130,000 per year, subject to applicable deductions, and will be determined based on the candidate's experience. KEY RESPONSIBILITIES Impact Strategy & Leadership - Lead the evolution and execution of THFC's impact strategy, positioning youth programs as a core driver of social impact and brand value. - Transform program outcomes and longitudinal research into clear, emotionally resonant narratives—moving beyond data summaries to stories that reveal what change actually looks and feels like for young people, families, and communities. - Partner with executive leadership, corporate stakeholders, communications and fund development teams to align impact strategy with enterprise priorities, Tim Hortons brand positioning, and growth objectives. - Serve as an advisor on THFC impact strategy, ensuring alignment between community investment, program delivery, and measurable outcomes. - Lead the execution and evolution of the TIMpact365 measurement and evaluation strategy, ensuring it supports both program improvement, growth initiatives, and external corporate social responsibility positioning. - Make research actionable and accessible: translate findings into plain-language insights, decision-ready tools, and compelling content that different audiences—from Board members to frontline staff to education partners—can readily understand and act on. - Ensure all research initiatives maintain methodological rigor while prioritizing usability, clarity, and relevance to business and stakeholder needs, as well as internal program continuous improvement efforts. - Identify emerging trends and benchmarks in corporate social responsibility, youth development, social impact, education and AI to inform strategy and decision-making. - Translate data into insights for executive leadership and Board of Directors, enabling evidence-based planning and resource allocation. - Lead the expansive repositioning of the participant journey—from first point of contact through program participation and into long-term alumni relationship—establishing the narrative, measurement infrastructure, and operational systems required to bring this vision to life. - Reframe and reposition what it means to be part of THFC's community—developing a longitudinal identity for participants that begins at intake and extends well beyond program completion, recognizing that the ripple effects of youth development are lifelong and far-reaching. - Steward a participant alumni strategy—designing the structures, touchpoints, and storytelling platforms that keep alumni meaningfully connected to THFC as advocates, mentors, contributors, and living proof of the organization's long-term impact. - Leverage alumni voice and longitudinal outcomes as a cornerstone of impact storytelling—curating first-person narratives, tracking life-stage milestones, and surfacing evidence of lasting change that speaks to Tim Horton's restaurant owners, partners, and the public with authenticity and depth. - Lead the revision of data systems, journey mapping tools, and engagement frameworks needed to track participant experience at every stage — ensuring that insights from the journey are continuously feeding program improvement, strategy, and stakeholder communications. Partnerships & External Influence - Foster strategic partnerships with academic institutions and corporate partners to enhance credibility, reach, and innovation. - Serve as a recognized subject matter expert, providing strategic insight, sector expertise, and informed guidance to shape THFC direction, influence decision-making, and advance best practices. - Support corporate, communications and fund development teams in articulating a compelling, evidence-based case for support tied to measurable outcomes and social impact. Communications & Impact Storytelling - Oversee the development of annual impact reporting that goes beyond data presentation—crafting narratives that connect numbers to real lives, centering participant and alumni voices, and giving stakeholders a visceral understanding of what THFC's work makes possible. - Partner with communications and fundraising teams to integrate impact storytelling into restaurant owner engagement initiatives, brand campaigns, donor engagement, and stakeholder communications. - Ensure consistency and clarity in how THFC defines and communicates impact across all channels and audiences. - Elevate participant, educator, alumni, and restaurant owner voice as the heart of THFC's impact story—creating platforms, formats, and opportunities for all stakeholders to share their lived experiences in ways that are dignified, powerful, and central to how THFC shows up in Tim Hortons communities in Canada and the United States. Organizational Enablement & Resource Management - Build organizational capability in impact measurement, data literacy, and CSR strategy alignment through coaching, tools, and systems. - Develop and manage departmental budget, ensuring strategic allocation of resources aligned with impact and CSR priorities. - Evaluate and implement tools and technologies that enhance data collection, analysis, visualization, and reporting. - Support the development and execution of youth engagement strategies (e.g., Youth Advisory and Camper Engagement Councils), ensuring insights inform strategy and advocacy. QUALIFICATIONS - Advanced degree in a relevant field (e.g., social impact, public policy, evaluation, education, or related discipline) or equivalent experience. - 5+ years of progressive leadership experience spanning social impact, corporate social responsibility, strategy, or youth development. - Demonstrated ability to translate impact data into strategic insights, stakeholder value, and compelling narratives. - Experience working at the intersection of non-profit and corporate environments is strongly preferred. - Strong understanding of CSR frameworks, impact measurement, and stakeholder engagement. - Proven ability to influence senior leaders and align cross-functional teams around shared strategic outcomes. - Exceptional communication skills with the ability to distill complex concepts into clear, actionable messaging. - Strong leadership, coaching, and change management capabilities. - Experience managing external partners, research institutions, and cross-sector collaborations. - Ability to operate effectively in a fast-paced, evolving environment. - Bilingual in French and English considered an asset. - Willingness and ability to travel across Canada, the US, and internationally. Application Instructions Please submit your resume and cover letter by June 8, 2026, at 3:00 PM EST. Candidates are encouraged to apply early to ensure full consideration. This position will remain open until a suitable candidate is selected. Please note that our hiring process does not use AI at any stage to screen, assess, or select applicants. We're Great Place to Work® Certified. Tim Hortons® Foundation Camps is proud to be Great Place to Work® certified for the fifth year in a row. Commitment to Equity, Diversity & Inclusion Tim Hortons® Foundation Camps is committed to a fair and inclusive work environment and seeks talent with a diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national …