Telephony Engineering Software Engineer (Kitchener)

Elevate your career at Dialpad as a Software Engineer in the Telephony Engineering team, based in Kitchener, Canada. Focus on enhancing telephony services through creative engineering solutions. As a Senior Software Engineer, you’ll be responsible for the evolution of our media engine and the overall telephony stack. This role will allow you to mentor peers, build robust low-latency pipelines, and ensure seamless integration within our AI-driven communications platform. Key Responsibilities: • Maintain real-time services on Telephony Engines • Optimize voice and video media pipelines for clarity • Resolve complex issues using observability tools • Test for scalability and performance limits • Partner with various teams on call flow designs Requirements: • Bachelor’s degree in Computer Science or similar • 5+ years of experience in SaaS or real-time communications • Skilled in C/C++ and Python programming • Familiar with SIP, WebRTC, and media codecs • Deep knowledge of reliability engineering principles Contribute to Dialpad’s mission of transforming business communications with your technical expertise. Apply on Kit Job: kitjob.ca/job/2pkecn