Warehouse/Counter Associate, Kitchener

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

What’s In It For You?

You will be joining a market leader with over 40 years of experience to help you elevate your potential.

You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.

A chance to get involved in the forever growing electrical industry.

We house the largest inventory to better service our customers and deliver on sales commitments.

An opportunity for career development across many business departments within our organization.

Scope of the Position The Warehouse/Counter Associate is responsible for supporting both warehouse operations and customer service activities. This includes picking and packing orders, loading and unloading shipments, organizing inventory, assisting walk‑in customers, processing orders, and handling product‑related inquiries. The role requires accuracy, strong communication skills, the ability to work in a fast‑paced environment, and the physical capability to lift up to 50 lbs. Forklift training will be provided.

Major Responsibilities

Pick, pack, wrap, label, and prepare customer and warehouse orders for shipment or pickup

Load and unload trucks, receive incoming materials, and place stock in correct locations

Maintain accurate inventory through counting, organizing, and returning items to stock

Assist walk‑in customers and handle phone inquiries, including order entry, pricing, and quoting

Support customers and Account Managers with product information, returns, defective items, and special product requests

Ensure all incoming and outgoing products are in good condition and maintain a clean, safe warehouse environment

Work independently and collaboratively to meet daily operational needs

Perform any other duties assigned by management

Skills and Qualifications

Minimum two years of warehouse experience

Experience in the electrical industry or equivalent knowledge is an asset

Strong accuracy, organization, and attention to detail

Excellent written communication and professional phone manners

Ability to work in a fast‑paced environment and manage multiple tasks

Ability to lift up to 50 lbs and stand/walk for most of the shift

Basic math and reasoning skills

Willingness to be forklift trained

Benefits

Competitive salary

Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs

Benefit options include: Medical, Dental, Vision, Health Spending Account&RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Full life insurance and employee paid disability

Social Media Website: Opportunity We are an equal opportunity employer, welcoming applications from all qualified individuals. Accommodation is available to all applicants upon request. If selected for an interview, please advise the representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

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