VP Online Marketing (Kitchener)

Why we’re hiring a VP Marketing Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. This will put you in a unique position to educate merchants on why customers want to shop through conversations and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career‑defining impact. Your mission: make Gorgias synonymous with AI‑driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. Product marketing Build our content engine to power enablement, storytelling, and thought leadership. Distribute our product narrative through the 100+ events we organize each year, including our customer conference in LA. Our Marketing Team: Matilda Lee (Manager, Product Marketing) Manager, Marketing Ops) VP Marketing, hiring! You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. We believe AI is reshaping both commerce and the marketing profession. You’re open to semi‑frequent in‑person travel to NYC. Marketing at Gorgias Gorgias marketing has historically been demand‑gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest prospect is to educate merchants on how AI can transform the way their customers shop from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast‑growing mid‑market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long‑term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. # Apply on Kit Job: kitjob.ca/job/2pr7tq