Charter Specialist at Voyago (Kitchener)

Step into a rewarding full-time role as a Charter Specialist at Voyago in the KW Region. This position demands strong organizational skills and a knack for customer service while supporting daily transit operations. As a Charter Specialist, reporting directly to the Operations Manager, you'll take charge of coordinating charter bookings and serve as the central communication hub for drivers. This operational role excels in fast-paced environments and involves utilizing various software platforms for scheduling and reporting to effectively boost service delivery. Key Responsibilities: - Provide customer service support to drivers and clients - Coordinate charter bookings and prepare quotes - Schedule vehicles and drivers efficiently - Confirm service details and manage invoicing - Assist with additional tasks from the Manager Requirements: - High school diploma required; post-secondary preferred - Proficient in Microsoft Office Suite - Clear criminal record check needed - Customer service excellence in high-pressure situations - Solid organizational skills and verbal communication Become a vital part of the successful team at Voyago and help shape the future of transportation. Apply on Kit Job: kitjob.ca/job/2psgsv