Professionnel du commerce mondial– Service Client / Global …, Verdun South

Job Title

Global Trade Specialist– Customer Service Location

Longueuil, Quebec, Canada– full‑time, Monday to Friday with flexible hours, on‑site. About Pratt&Whitney Canada

Pratt&Whitney Canada (P&WC) is a global leader in aerospace innovation headquartered in Longueuil, Quebec. We design and manufacture next‑generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression worldwide.Why join our team?

The Customer Service Global Trade (GT) Group ensures that international trade laws are satisfied across Customer Service departments and that compliance is embedded in business processes. The role involves creating, managing, and improving GT‑specific processes, coordinating the implementation of regulatory requirements, training staff, and leading compliance projects.Responsibilities

Lead compliance/business projects with GT professionals across Canada, the U.S. and internationally. Contribute to the development and continuous improvement of GT processes and standard work. Coordinate implementation of RTX and P&WC GT requirements into Customer Service business processes. Train Customer Service personnel on GT requirements, policy and regulatory changes. Reinforce GT general awareness throughout Customer Service business units. Act as the "go‑to" point of contact for GT across various Customer Service departments.Ensure smooth shipment of commodities through different DT systems. Participate in internal investigations related to GT escapes/violations and develop corrective actions. Contribute to voluntary disclosures required to the U.S., Canadian or other foreign governments. Manage the GT Focal program and develop training plans and initiatives.Collaborate with Legal and other GT teams to align, streamline and create synergies. Qualifications

Bachelor’s degree with 3‑5 years of experience in Management, Engineering or Law. Master’s degree with 2‑4 years of experience in the same fields. Experience with SAP, GTS, CRM, Excel and PowerPoint. Strong knowledge of English for reading and writing technical documentation. French‑speaking work environment; major language is French but English is required daily.Benefits

Pension and savings plan with employer contributions. Group insurance program. Opportunities for career progression. Merit or recognition program. Health and wellness program, including virtual health care. Recreational and sports club. Nearby daycares. Transportation accessibility or public transit program and free parking.EEO Statement

All qualified applications will be considered without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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