Client Advisor (Cowansville)

Job Description As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self‑motivation to deliver exceptional customer service and thrive in a target‑based performance environment, you can build a excellent career with us as a future Account Manager/Banking Advisor. What is the opportunity? Mobility between the branch locations listed in the "Job Available at Other Locations" section is required and a condition of employment. What will you do? - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying sales and referral opportunities. - Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business. - Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions. - Proactively take ownership of resolving and preventing client banking problems. - Cultivate and maintain relationships with partners to work as one RBC team. - Manage risks by adhering to compliance routines, processes and controls to protect client and shareholder interests while completing transactions. What do you need to succeed? Must‑have - Demonstrated passion for putting clients first, and success in a hands‑on, target‑driven solutions environment. - Drive and self‑motivation, as well as excellent communication skills and emotional intelligence. - Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.). - Personal flexibility to work flexible hours. - Eagerness to learn and determination to succeed. - Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs. Nice‑to‑have - Track record in building rapport and maintaining client relationships within the financial, service or retail industry. - Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course). What's in it for you? - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. - A world‑class training program in financial services. - Excellent career development and access to a variety of job opportunities across business and geographies. - Leaders who support your development through coaching and managing opportunities. - Work in a dynamic, collaborative, progressive, and high‑performing team. Job Skills - Adaptability - Advice Based Solutions - Client Centricity - Client Discovery - Communication - Curious Mindset - Data Analysis - Digital Literacy Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ojt1s